Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. KIRAY BEAUTY SOLUTIONS will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 working days after the confirmation.

Please return your purchase to the following address:
KIRAY ENTERPRISE SDN. BHD.
No. 1048, Jalan IKS Juru, Kaw. Perindustrian Ringan Juru, 
14100 Simpang Ampat, Penang, Malaysia.


Please contact us at cs@kirayent.com or 6 - 012 - 487 8227 if you have any questions or doubts.

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